MCD Voice (www.mcdvoice.com) – McDonald’s Customer Satisfaction Survey
McDonald’s has collaborated with Service Management Group & has introduced MCDVOICE Customer Satisfaction Survey at www.mcdvoice.com to know customer’s’ feedback. In return for your special Time and effort that you will put to complete MCD voice Survey, you get a Coupon code that you can use to redeem next time you visit McDonald’s.
User Experience is the most important thing in any kind of business. Starting from a small shop to a big company, everyone wants to have good experience & moreover the business itself wants its customers to be happy and stay with the brand. Like other brands, McDonald’s also wants its customers to be happy and keep coming back to the restaurant.
MCD Voice survey will help McDonald’s to find potential advocates and unhappy customers. Overall, your feedback can have a great effect on Customer Experience at McDonald’s and will help the company to know the good and bad things there. Company’s intentions are to improve the overall customer experience at McDonald’s and make it a happy place for everyone.
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Opened in 1940 as a barbecue restaurant by Richard and Maurice McDonald. Later in 1995, the restaurant was bought by Ray Kroc in 1995. What started as a Barbecue restaurant is now world’s largest fast food chain. McDonald’s serves 68 million customers daily in 120 countries. The restaurant now has more than 36000 outlets worldwide and is famous for its delicious food. McDonald’s is famous for hamburgers, cheeseburgers, chicken products, French fries, breakfast items, soft drinks, milkshakes, wraps, and desserts.
According to BBC report published in 2012, McDonald’s is the second largest private employer with 1.5 million employees. It the fastest growing fast food chain in the world!
About the Survey
Rules / Eligibility – MCD Voice Survey (www.mcdvoice.com)
- To start the survey, You must have a recent McDonald’s receipt.
- You should be 13 years or older of age.
- Access to a Laptop, Pc, Mobile or Tablet is a Must as the survey is only available online at www.mcdvoice.com
- Should have a basic knowledge English/Spanish.
- You must visit McDonald’s Survey Website to take the MCDVoice Customer Satisfaction Survey.
- You must take the survey within a week after purchase.
- Answer all of the questions in the survey.
- Sponsor and subsidiaries are not eligible.
- There’s a limit of one offer per person per visit.
- You can take five surveys a month.
- Don’t sell, transfer or transmit.
- Write the Coupon code on the back of your receipt and present it next time you visit McDonald’s.
- The Coupon code is valid for 30 days so make sure to use it at that time.
How to Enter McDonald’s MCD Voice Customer Survey
- There’s only one way to enter the McDonald Survey i.e. Online.
- Take your McDonald receipt.
- Go to MCDVOICE Website
- Answer the questions.
- Get coupon code and redeem on your next visit.
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Enter MCD Voice survey at www.mcdvoice.com – Step by Step guide
- Go to McDonald’s Survey Web Portal
- Select your language i.e. English/Spanish.
- Enter the 26-digit survey code written on your McDonald’s Receipt.
- If your receipt doesn’t have a survey code, then click on ”My Receipt doesn’t have a Survey code”.
- Enter some basic information from you McDonald’s receipt i.e. store number, KC number, date & time of your visit, order, the amount spent and at last tell if you’re over 13 or not.
- Next answer all these types of questions carefully and honestly.
- After you’ve completed the MCDvoice survey, you will get a coupon code.
- Write down your code on your McDonald’s receipt and redeem it on your next visit to the restaurant.
- The Coupon Code is valid for 30 days only, so make sure to use it within that time.
Questions asked in McDonald’s Customer Satisfaction Survey
To Start the survey, first, go to Mcdonalds MCDVoice Survey Web site.
Read the Rules mentioned above.
Enter Survey code or Some General information about your visit.
After entering the information required to start the survey, you will be asked to confirm the restaurant you visited.
Next, you will be asked about your order type i.e. Drive thru, Dine-in or Carry out.
Next, you will be asked to rate your overall satisfaction with your experience at McDonald’s.
Next, you have to rate your satisfaction with the taste of food, speed of service, variety of items, accuracy of order and quality of your food.
In the next question, you will be asked about the cleanliness of the restaurant, easiness of placing your order & friendliness o the crew.
Next question will confirm if you faced any problem during your visit or not.
The next question asked will be about if you would visit or recommend McDonald’s in next 30 days?
Next few questions will be about the order you placed and overall satisfaction with your meal.
Next question will confirm how many people were there with you during your visit & how many time you visited McDonald’s in the past 30 days?
After this question, you will get a coupon code which you can redeem on your next visit.
Address: McDonald’s Corporation 2111 McDonald’s Dr., Oak Brook, IL 60523 23
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